Privacy notice

The controller of your personal data is wishu.inc, represented by Santiago Ramos Gutiérrez, based in Guadalajara, Jalisco, Mexico.

Contact for anything related to this notice: wishu.inco@gmail.com.

We collect the data you give us directly when you contact us through the site's form, WhatsApp, email or phone:

• identification and contact data: name, company, job title, email and phone number;
• information about your project: what you need, approximate budget and anything else you choose to share in your message.

We do not request sensitive personal data. Please do not include it in your messages.

This site does not use advertising cookies or third-party tracking tools. The form stores nothing on the site: it builds a message that you send by WhatsApp or email. Our hosting provider may log technical connection data (such as IP address, browser and date of visit) for security and service operation.

Primary purposes, required for the relationship you request:

• responding to your message and following up on your request;
• understanding your project and preparing and sending you a proposal or quote;
• entering into, performing and managing a services contract, where applicable, including invoicing.

With your consent, we may use your contact details to occasionally send you information about our services. This purpose is not required to serve you. If you do not want it, email wishu.inco@gmail.com with the subject "Do not send information" at any time; refusing will not affect how we serve you.

We do not sell or transfer your personal data to third parties, except where the law provides for it or a competent authority orders it.

To communicate with you and run this site we use providers that process data on our behalf, such as messaging, email and web hosting services, some with servers outside Mexico. They only receive what they need to provide their service.

You have the right to know what data we hold about you and how we use it (Access), to ask us to correct it if it is outdated or inaccurate (Rectification), to have it deleted when you consider it is not being used lawfully (Cancellation) and to object to its use for specific purposes (Opposition).

Send your request to wishu.inco@gmail.com. It must include:

• your name and a way to send you our answer;
• a copy of your official ID or, where applicable, your representative's ID and proof of representation;
• a clear description of the data and the right you want to exercise;
• for rectification, the changes requested and supporting documents.

We will reply within 20 business days of receiving your complete request. If it is granted, we will carry it out within the following 15 business days. These periods may be extended once for an equal period where justified, as the law allows.

You can withdraw your consent or ask us to limit the use or disclosure of your data by writing to wishu.inco@gmail.com. In some cases we cannot act on a withdrawal immediately, for example where a legal obligation or an active contract requires us to keep your data.

If you believe your right to personal data protection has been violated, you may go to the competent authority.

We keep your data only as long as needed for the purposes described and to meet legal, tax and contractual obligations. It is then blocked and deleted.

We may change this notice due to changes in the law, our services or our practices. Any change will be published on this page with its last updated date.